Work remotely from the Chicago area while supporting a major energy provider that serves millions of customers and reaches consumers through a large retail partner network. Spend most of the week where the business happens—inside retail locations, meeting with store leaders, strengthening partnerships, and identifying opportunities to expand sales performance. This role is built for someone who enjoys owning a large territory, building face-to-face relationships, solving problems independently, and being on the road, with 70–90% travel throughout the assigned market.
The Territory Manager will independently manage retail partner relationships across a large Illinois territory, serving as the primary local contact for store, district, and regional leadership. This field-focused role will conduct business reviews, resolve partner concerns, identify opportunities to increase sales capacity, and collaborate with Sales and Quality Assurance while maintaining accurate territory activity in Salesforce and field management systems.
Responsibilities
- Manage day-to-day relationships with retail store managers, district leaders, regional contacts, and other partner stakeholders.
- Serve as the primary local contact for account questions, concerns, requests, and issue resolution.
- Conduct regular in-person business reviews with retail partners throughout the assigned territory.
- Independently plan territory coverage, store visits, travel, priorities, and follow-up activities.
- Partner with Sales and Quality Assurance teams to resolve concerns and strengthen retail partner performance.
- Identify opportunities to expand sales staffing, staffed hours or days, and participation in store events.
- Evaluate opportunities to increase the sales footprint across approved retail partner locations.
- Track weekly, monthly, quarterly, and annual initiatives and communicate progress to stakeholders.
- Maintain accurate account activity, partner information, and follow-up documentation in Salesforce and Badger Mapping.
- Identify gaps in field processes and recommend practical solutions that improve partner and business outcomes.
- Execute cross-functional projects while managing competing territory priorities with limited day-to-day supervision.
Qualifications
- 2–3 years of field account management experience preferred.
- Experience managing a large geographic territory, including frequent driving and overnight travel.
- Ability and willingness to travel 70–90% of the time, including regular driving and air travel as required.
- Experience supporting large-format retail partners, field sales, or retail account management preferred.
- Familiarity with Salesforce or a similar CRM platform.
- Experience building and managing customer, client, or retail partner relationships.
- Bachelor’s degree or 2–3 years of comparable relevant experience; high school diploma or equivalent required.
- Proficiency with Microsoft Office applications.
- Ability to work from a home office in the Chicago area and independently manage a field-based schedule.
- Availability outside standard Monday–Friday, 8:30 AM–5:00 PM hours when required by travel, client availability, or business needs.