Primary Services is excited to announce the role of IT Business Analyst for our esteemed client in the energy sector. Join a dynamic team where your expertise in technology and business processes will drive impactful solutions for a growing company.
Responsibilities:
- Lead requirements gathering discussions with business users to understand upstream and downstream business processes thoroughly.
- Create comprehensive business-related analysis and design deliverables, including requirements documentation, business user stories, acceptance criteria, process workflows, and training plans/materials.
- Collaborate with IT and third-party vendors to ensure accurate interpretation of requirements and contribute to the project solution effectively.
- Develop test cases in coordination with the business and technology team, ensuring thorough testing of implemented solutions.
- Assist the Product Owner(s) in validating completed development before deployment to ensure alignment with business needs.
- Participate in triaging and prioritizing issues related to project deployments, ensuring timely resolution.
- Communicate effectively with all stakeholders, including third-party vendors, providing updates on status, process standards, changes, and workarounds.
- Contribute to the creation of business cases to secure funding for projects and support process improvement activities.
- Establish SLAs on systems, monitor performance, and address shortcomings through new projects or process enhancements.
- Provide input on standards, tools, and templates for business analysis, ensuring consistency and efficiency.
- Define test scripts and criteria for user acceptance testing and provide support to business users during testing phases.
Qualifications:
- Bachelor’s degree or higher in Business, Information Technology, Engineering, or related field, with a minimum of 4 years of experience in a full-time business analyst role.
- Demonstrated experience with software development companies, preferably in the retail energy sector.
- Highly proficient in writing requirements, user stories, and acceptance criteria, with experience in test case creation and test result communication.
- Familiarity with multiple SDLC methodologies, including Agile, Waterfall, and Iterative.
- Proactive team player with the ability to navigate and manage multiple projects and priorities effectively.
Apply now to take your career to the next level in the energy sector!
Want to be notified of similar positions? Sign up to receive our weekly job alerts delivered straight to your inbox! Visit www.primaryservices.com/signup/ to sign up.