Divisions We Staff

"Whatever you are, be a good one."
— Abraham Lincoln

Customer Service

Customer Service professionals are critical to the growth and maintenance of large customer bases. Warmth towards all customers combined with the ability to accomplish an outstanding amount of frontline work make Customer Service Representatives an invaluable part of any workforce.

For many companies, Customer Service divisions also represent the future of the company as many members of sales or management teams get their start here.

A number of Houston’s largest companies consider Primary Services the preferred partner for supplying Call Center Agents, Bilingual Customer Service Representatives, and Order Fulfillment Agents, as well as for effective performance management solutions.

Need a position filled?

We specialize in professional call centers and customer service departments for consumer, commercial, and corporate service environments. Our clients include leading retailers, service companies, national insurance providers, and many other fast-growing businesses. We work with you to develop a targeted selection process to match your business needs.

Primary Services has built a reputation for filling large classes of candidates who go on to establish themselves as top performers with long tenure. We work with extraordinary candidates and have an entire team dedicated to the selection, onboarding, and support of Customer Service candidates.

At any time, Primary Services is in contact with hundreds of qualified potential candidates who are vetted thoroughly for the particular demands of your work environment.

Submit a job request with us.

Looking to build your career?

Seeking a customer care job through Primary Services means you have access to many of Houston’s top companies. Our clients include a number of different industries including retail energy, software, oil & gas, and medical. Customer service roles offer a great way to learn about the operations of an industry while capitalizing on your people skills and ability to multi-task. These positions represent a possibility for significant career advancement; many Customer Service Representatives who start as a contract employee rise to managerial positions. Because Primary Services works closely with our clients to deliver performance management solutions, you will enjoy a close partner dedicated to your success.

Customer Service Representatives are in constant, steady demand among our client base, and Primary has career offerings throughout multiple regions. We place hundreds of customer service representatives in contract and permanent roles every year.

Search our current openings


Primary Services has several specialized positions to best serve you:

  • Account Manager
  • Accounts Payable Call Center Associate
  • Bilingual Customer Service Representative
  • Bilingual Inbound Sales Representative
  • Bilingual Retail Sales Consultant
  • Bilingual Spanish Inside Sales
  • Billing Representative
  • Billing Support
  • Call Center Customer Service Representative
  • Call Center Supervisor
  • Call Center Manager
  • Collections Representative
  • Collections Specialist
  • Credit and Collections Representative
  • CSR File Clerk
  • Customer Care Representative
  • Customer Care/Order Fulfillment
  • Customer Inquiry Analyst
  • Customer Relations
  • Customer Service Advisor
  • Customer Service Associate
  • Customer Service Bilingual
  • Customer Service Representative
  • Customer Support Analyst
  • Enrollments
  • Enrollments Representative
  • Group Service Representative
  • Insurance Verifier
  • Issue Resolution Specialist
  • Marketing Retention Specialist
  • Part-Time Customer Service/Sales
  • Phone Agent Administrator
  • Product Ambassador
  • Retail Sales Associates
  • Telemarketer