Entry Level Quality Control Representative

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Join a growing company working on high-impact utility projects that help power communities. Enjoy a dynamic and supportive work culture, opportunities for career development, and the flexibility of a hybrid schedule—all while making a difference in public safety and service quality.

Primary Services is actively recruiting for an Entry Level Quality Control Representative to support a leading organization in the utility sector. In this role, you will contribute to quality assurance initiatives that ensure compliance with pipeline and electric operations. This position is ideal for detail-oriented professionals looking to launch a career in quality control, utilities, or process improvement while gaining exposure to exciting infrastructure projects.

Responsibilities

  • Complete work order processing and track issues to resolution, including communication of results to stakeholders.

  • Review and process contractor service invoices for selected utility work types and regions.

  • Generate and analyze reports to verify accuracy and timeliness of work order data, including Retirement, Unitization, and CWIP reports.

  • Conduct systematic audits to ensure accuracy and integrity of company records.

  • Collaborate with operations teams to correct and update inaccurate work orders.

  • Perform quality assurance testing to confirm compliance with company policies and standards.

  • Identify opportunities to improve procedures and effectively communicate recommendations.

  • Support preparation and data compilation efforts for government audits.

Qualifications

  • Bachelor’s degree from an accredited college or university required.

  • In lieu of a degree, a combination of education and relevant utility experience totaling four years will be considered.

  • Minimum of 1–2 years of experience in gas or electric distribution.

  • At least 1 year of experience using SAP for work order management.

  • Preferred certifications include ASQ Certified Auditor or Lean Six Sigma Green Belt.

  • Familiarity with FileNet, ServiceHub, ERSI, or similar platforms is a plus.

  • Experience with data analysis tools such as Power BI or Tableau is desirable.

  • Knowledge of statistical methods and process audit techniques preferred.

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Houston, TX 77024

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