Contracts Coordinator

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Join a collaborative team in a hybrid work environment where you can make a direct impact supporting critical operations. This is a great opportunity to grow your career in contracts management with a major player in the energy sector while enjoying work-life balance and a supportive culture.

Primary Services is excited to announce the role of Contracts Coordinator for our client, a large company in the energy industry. In this position, you will support a high-volume team responsible for processing and managing customer and third-party contracts. From document creation to issue resolution, this role is crucial in ensuring data accuracy and facilitating seamless contract execution.

Responsibilities

  • Receive and prioritize daily production assignments from leadership.

  • Create documents using standard form templates.

  • Enter contract-related data in accordance with established processes.

  • Research and resolve issues with incomplete or incorrectly processed transactions.

  • Perform quality control checks on documents and workflows to ensure accuracy and consistency.

  • Pull and update operational reports as needed.

  • Investigate contract lifecycle issues and coordinate resolutions to ensure timely and effective resolution.

  • Collaborate with subject matter experts for complex inquiries.

  • Support ad hoc projects and operational tasks as required.

Qualifications

  • Undergraduate degree in business management, operations management, or related field preferred.

  • Minimum 2 years of experience in customer service, operations, or contract-related roles.

  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

  • Familiarity with CRM systems.

  • Excellent written and verbal communication skills.

  • Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

  • Strong attention to detail and organizational skills.

  • Ability to work independently and collaboratively.

Preferred Qualifications

  • Knowledge of deregulated electricity or natural gas markets.

  • Experience in customer care or operational support.

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